Subscriptions in the app
Buy, restore, change or cancel an ApparelAI subscription in the iPhone or Android app, and learn how App Store and Google Play billing and refunds work.
You can subscribe to an ApparelAI plan inside the iPhone, iPad or Android app. Apple or Google Play bills these in-app subscriptions, so you manage them, cancel them and ask for refunds through the store, not through ApparelAI.
How in-app billing works
- iPhone and iPad: Apple charges your Apple ID when you confirm the purchase.
- Android: Google Play charges your Google account.
- Renewal: subscriptions renew automatically until you cancel. On iPhone and iPad, cancel at least 24 hours before the current period ends to avoid the next charge.
- Price: the price in the app can differ from the website because of local taxes, currency conversion and store pricing. The price the app shows when you buy is the one that applies.
- Payment details: Apple or Google Play handles your payment. ApparelAI doesn't receive or store your card number.
Plans and billing periods
In the app, plans can be billed weekly, monthly or annually. On the website, plans are billed Monthly or Annual.
To compare what each plan includes, see Compare plans. Website prices are on the pricing page; in-app prices are shown in the app.
You can also buy one-time credit packs in the app, without a subscription. See Buy credit packs.
Subscribe in the app
Already subscribed on the web?
Web and in-app subscriptions are billed separately. Check your current plan before you subscribe in the app, so you don't pay twice.
Open the plans screen
Open the screen in the app that lists the plans.
Choose a plan and billing period
Pick the plan with the credits you need, then the billing period.
Confirm the purchase
Confirm with Apple or Google Play. The plan is added to the ApparelAI account you're signed in with.
Restore purchases
If you reinstall the app or move to a new phone or tablet, restore your subscription instead of buying it again.
Use the same store account
Make sure the device is signed in to the same Apple ID or Google account you subscribed with.
Sign in to ApparelAI
Sign in to the app with the same ApparelAI account.
Restore your purchase
Use the app's restore option.
Cancel an in-app subscription
Cancel in the store you subscribed through. Your plan stays active until the end of the period you've already paid for.
Deleting the app doesn't cancel your subscription. You have to cancel it in the App Store or Google Play.
Open Settings.
Tap your name at the top.
Tap Subscriptions.
Tap the ApparelAI subscription.
Tap Cancel Subscription, then confirm.
To avoid the next charge, cancel at least 24 hours before your current period ends.
Refunds
Refunds for purchases made in the app go through Apple or Google Play, not ApparelAI. They decide each request under their own refund policies.
- App Store purchases: ask Apple for a refund, for example through Apple's Report a Problem page.
- Google Play purchases: ask for a refund through Google Play.
Subscribed on the web?
A plan you bought on the website is managed on the website, not in the App Store or Google Play. See Change or cancel your plan.
Frequently asked questions
Yes. Deleting the app doesn't cancel a subscription. Cancel it in the App Store or Google Play.
No. You can cancel at any time, but the cancellation takes effect at the end of the period you've already paid for. Until then, your plan stays active. After that, it doesn't renew.
App Store and Google Play prices can include local taxes, currency conversion and store pricing. The price the app shows when you buy is the one that applies.
No. Sign in with the same Apple ID or Google account and the same ApparelAI account, then restore your purchase.
Related
Using the mobile app
Use ApparelAI on your phone: create photoshoots and use AI tools, pay through the App Store or Google Play, and get notified when your photos are ready.
Rate ApparelAI
Enjoying ApparelAI? Leave a rating and review on the App Store or Google Play. It helps other fashion sellers find the app and tells us what to improve.